Privacy Policy

How Kamano Holdings processes personal information under POPIA.

Last updated: 9 October 2026.

Kamano Holdings (Pty) Ltd (Reg No 2013/104729/07, VAT No 4270305164), 147 Blaauwberg St, Polokwane Ext 17, Polokwane, 0700, Limpopo, South Africa (“Kamano”, “we”) respects your privacy. This policy explains how we process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Responsible party and Information Officer

Kamano Holdings (Pty) Ltd is the responsible party. Information Officer: [name to be supplied by Kamano], sales@kamanoindustrial.co.za, +27 73 679 0837, 147 Blaauwberg St, Polokwane Ext 17, Polokwane, 0700.

2. What we collect

Contact details: name, company, email, phone number.
Order details: billing and delivery address, GPS pins for sites, products ordered, invoices.
Quote requests: the products, quantities, notes and any bill of quantities you upload.
Technical data: IP address, browser type and pages visited, through cookies and server logs.

We do not store full card numbers. Card payments are processed by our payment providers.

3. Why we use it

To quote, process, deliver and invoice your orders (performance of a contract).
To keep tax and accounting records (legal obligation).
To answer your questions and provide after-sales support.
To send marketing only if you have opted in; you can opt out at any time.
To secure and improve our website.

4. Who we share it with

Only with service providers who help us run the business, under confidentiality obligations: payment gateways, our website host, email providers, and our own delivery staff. We do not sell personal information. We disclose information where the law requires it.

5. Cross-border transfers

Some service providers (for example email or hosting) may store information outside South Africa. We only use providers in countries or under agreements that offer protection comparable to POPIA.

6. How long we keep it

We keep order and invoice records for at least 5 years as required by tax law, and quote requests for up to 2 years. We delete or de-identify information when it is no longer needed.

7. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls and restricted storage for uploaded files.

8. Cookies

We use essential cookies to run the cart, checkout and your account, and to remember preferences such as grid or list view and recently viewed products. [Analytics cookies, if enabled, will be listed here.]

9. Your rights

You may ask to access, correct or delete your personal information, object to processing, or withdraw consent for marketing. Contact our Information Officer. If you are not satisfied, you may complain to the Information Regulator (South Africa): inforeg.org.za.